Shipping, Delivery and Pick Up
- Shipping within Canada
All shipping charges are in Canadian dollars
Orders are subject to a $15.99 economy shipping fee.
- Processing time
All orders will be processed within 5-7 business days to pick, pack and prepare and all in stock items will be shipped within this timeframe . In the rare event that one of your items is out of stock, we will inform you right away with the option to refund the item from your order or ship your back ordered item at a later date.
Back orders can be canceled for a full refund at any time simply by contacting us at firstname.lastname@example.org or calling 905-695-9085.
- After processing
Shipping can take from 3 to 7 business days within Canada by expedited parcel Canada Post. Please note: rural area may require longer delivery time (up to 11 business days).
- Rural areas
Please note that there are certain locations that will require extra shipping charges. These areas, do not qualify for flat rate shipping or free shipping. If this is the case , we will email you before shipping your order.
If you make a mistake while inputting your shipping address and the parcel returns to us, we may charge you the return shipping cost and the cost to ship back to you.
- Chocolate containing products
Unfortunately, we don’t ship chocolate containing products during summer times since they belong to temperature sensitive product category.